Frequently Asked Questions
SHIPPING & RETURN
How long is the shipping?
For US orders, shipping can take between 4-7 business days. For international orders, shipping can take between 2-4 weeks.
How do I return my items?
To return items, you must keep them in perfect condition, without using, or removing the labels and the original packaging. You must apply within 15 days of receiving the item(s).
How do I get my refund?
A full refund takes a maximum of 14 calendar days once we receive your returned item(s) and confirm that the conditions for reimbursement are met. You must cover the return shipping costs to the designated local return address.
How can I make an exchange instead of a return?
We're sorry, but item exchanges are not currently supported. However, you may place a new order before or after receiving a refund, since the return order and the new order are independent processes.